Siebel Certifications for Not Yet Techies

Siebel certifications come from Siebel Systems, Inc., a leading provider of eBusiness applications software. Siebel certifications can advance your computer careers if you work for a company using Siebel Systems software products or hope to.

Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM (customer relations management) applications and business processes. They are located in more than 28 countries. Siebel certifications in the Siebel Certified Professional Program are available to any partner, employee or customer who has satisfied the applicable training requirements.

(Given the common experience of businesses being rude to us their customers, I know it may seem strange to some of you to learn that CRM is a huge trend in modern businesses. Just how much customer relations management actually helps businesses meet the needs of customers -- as perceived by actual customers -- and instead helps them to "manage" customer relationships -- as though customers want to be *managed* instead of served -- is an interesting and debatable question. I'm sure much CRM software is good to a large degree but is only good as the ability of upper management to teach all employees to see things from the viewpoint of customers.)

The Siebel Certified Professional Program offers two Siebel certifications tracks: A technical track and an analyst track. Each track offers both core certifications and specialty certifications. 

Siebel Certified Consultant (SCC)

You must complete a three week Siebel Core Consultant Course and pass a computer-based exam that assesses knowledge of Siebel products and implementation practices.

Siebel Customer Certified Consultant

Siebel Customer Certified Consultant is a Certified Consultant who has received a strong written performance endorsement from a customer.

Siebel Certified Instructor

A Siebel Certified Instructor has completed a thorough course of technical training and has met the requirements for the Siebel Certified Consultant certification. He or she must also attend a Train the Trainer Workshop in infrastructure and methodology for presenting the Siebel training and pass an audit of subject knowledge and teaching proficiency.

Siebel Certified Business Analyst

This course is a one-week course designed to enable Business Analysts to successfully map business requirements onto Siebel application functionality. You must pass the Business Analyst Exam

Siebel Customer Certified Business Analyst
 
Siebel Customer Certified Business Analyst is a Certified Business Analyst who has received a strong written performance endorsement from at least one customer.

These are the Siebel certifications basics.

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